btn99 Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") form a legally binding agreement between btn99 ("Company", "we", "us") and the user of the btn99 platform ("you", "member"). By visiting or using the btn99.cam website, you agree to accept these Terms fully and unconditionally.

btn99 is an online gaming and betting platform operated specifically for Bangladeshi users. Our platform offers cricket betting, online slots, live casino games, and other entertainment services. All services are operated entirely in Bengali and support Bangladeshi payment methods.

These Terms, together with our Privacy Policy and Responsible Gaming Guidelines, form a complete legal framework. In the event of any conflict, these main Terms shall apply.

2. Eligibility and Registration

To register on the btn99 platform and play games, you must meet all of the following eligibility requirements:

• You must be at least 21 years old ("For ages 21+ only").
• You must be a real person — not an artificial entity or automated system.
• You must have a valid mobile number and email address.
• Online gaming must be legally permitted in the area where you reside.
• You must not have been previously banned from btn99.
• You must be acting on your own behalf, not on behalf of a third party.

Registration Process

You must provide accurate and complete information at the time of registration. Providing false information may result in your account being suspended or permanently closed, and any pending winnings may be cancelled. btn99 may request additional documents for identity verification at any time.

Each individual may open only one account. Attempting to open multiple accounts will be considered a serious violation of these Terms.

3. Account Management

You are fully responsible for all activity on your btn99 account. It is your responsibility to keep your login credentials (username and password) confidential and not to share them with any third party.

Account Security

• Use a strong and unique password.
• If you suspect that unauthorized access to your account has occurred, notify our support team immediately.
• Always log out after using a public or shared device.
• Keep your account information up to date.

Account Verification

btn99 may request identity verification at any time, particularly before processing withdrawals. Withdrawals may be placed on hold until the verification process is complete. This is done to protect your account and funds.

4. Deposits and Withdrawals

btn99 supports the most popular mobile banking methods in Bangladesh. All transactions are carried out in Bangladeshi Taka (BDT / ৳).

Accepted Payment Methods

• bKash
• Nagad
• Rocket
• Upay

Withdrawal Process

Withdrawal requests are generally processed within 10 to 45 minutes. However, withdrawals may be delayed if identity verification has not been completed. Withdrawal requests are generally processed using the same method that was used for the deposit.

Transaction Limits and Conditions

• Deposited funds are for use on the btn99 platform only.
• btn99 reserves the right to place transactions on hold if suspicious activity is detected.
• SSL encryption is used for all transactions.
• Deposits from or withdrawals to third-party accounts are not permitted.

5. Bonuses and Promotions

btn99 offers various bonuses and promotional offers. Each offer has its own terms, which are published alongside that offer.

Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳10,000. This bonus requires 10x wagering.

General Bonus Terms

• A bonus may only be claimed once, unless otherwise stated in the offer.
• Bonus balance cannot be withdrawn directly — it becomes withdrawable after the wagering requirement is met.
• Bonuses will be automatically cancelled upon expiry.
• If you attempt to claim a bonus using multiple accounts or devices, all associated accounts will be closed.
• btn99 reserves the right to modify or cancel bonus offers at any time.

VIP Programme

btn99's VIP program has five tiers, each offering different benefits:

• Bronze: Weekly cashback up to 0.2%
• Silver: Weekly cashback up to 0.4%
• Gold: Weekly cashback up to 0.6%
• Platinum: Weekly cashback up to 0.8%
• Diamond: Weekly cashback up to 1.0%

You can advance to higher tiers through regular and active play. The benefits of each tier are described in detail on the VIP page.

6. Gaming Rules

All games on the btn99 platform are conducted fairly and honestly. Each game provider's own rules apply.

Betting Limits

Each game has a set minimum and maximum bet limit, which will be displayed during gameplay. Bet limits may differ when playing with a bonus balance.

Technical Errors

If a game result is affected by a technical error, btn99 reserves the right to refund the bet for that round. btn99 does not accept responsibility for any overpayments resulting from technical errors.

Sports Betting

Betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments) and other sports is available in our Sports section. Bets will be settled once the match result is confirmed. No bet will be settled without an official result.

7. Prohibited Activities

The following activities are strictly prohibited and will result in permanent account closure and possible forfeiture of all balances:

• Opening or managing multiple accounts.
• Bonus abuse or using fraudulent methods to claim bonuses.
• Using automated software, bots, or hacking tools.
• Using the platform for money laundering or illegal financial transactions.
• Colluding or match-fixing with other players.
• Attempting unauthorized access to btn99's systems, servers, or network.
• Registering using a false identity or false information.

8. Intellectual Property

All content on the btn99.cam website — including logos, designs, software, graphics, text, and other materials — is owned by btn99 or its licensors. These contents are protected by copyright and other intellectual property laws.

Reproducing, distributing, modifying, or using any content for commercial purposes without the written permission of btn99 is strictly prohibited.

9. Privacy and Data Protection

The protection of your personal information is of the utmost importance to us. Please read our Privacy Policy to learn in detail how we collect, use, and protect your information.

By registering on the btn99 platform, you also consent to the terms of our Privacy Policy. We use SSL encryption and other advanced technologies to keep your information secure.

• Your information will not be sold to third parties.
• Your information will only be used for service improvement and fraud prevention.
• You may request deletion of your information at any time.

10. Limitation of Liability

btn99 provides all services on an "as is" basis. We do not accept responsibility for the following:

• Loss or damages resulting from your gaming activity.
• Issues caused by internet connection loss.
• Software errors by third-party game providers.
• Force majeure events such as natural disasters, war, government restrictions, and similar occurrences.
• Unauthorized third-party access to your account.

In any circumstances, btn99's maximum liability shall be limited to the amount of your net deposits over the most recent 30 days.

11. Account Suspension and Closure

btn99 reserves the right to suspend or permanently close any account without prior notice in the following circumstances:

• Any violation of these Terms.
• Providing false or misleading information.
• Fraudulent activity or bonus abuse.
• Suspicion of money laundering.
• Identity verification failure.
• Violation of responsible gaming guidelines.

Voluntary account closure

If you wish to close your account on your own, please contact our live chat support. All pending withdrawals will be settled before the account is closed.

12. Dispute Resolution

If you have any complaint or dispute, please contact our customer support team first. We will try to resolve all disputes fairly and promptly.

Complaint Process

• Submit a complaint via 24/7 live chat.
• Send the details in writing by email.
• We will try to provide an initial response within 48 hours.
• Complex matters may take up to 14 days to resolve.

For any dispute arising from these terms, btn99's final decision will be binding.

13. Responsible Gaming

btn99 gives the highest priority to responsible gaming. We believe that gaming is an entertainment activity, not a source of income.

Our platform is for people aged 21 and above only. We have taken various measures to protect minors from gaming. For detailed information on responsible gaming, please read our responsible gaming page.

14. Changes to Terms

btn99 reserves the right to change, amend, or update these terms at any time. Continued use of the platform after any changes will be considered as your acceptance of the new terms.

• For significant changes, we will try to notify you via email or a notification on the platform.
• The date of the latest update will always be displayed at the top of this page.
• If you do not agree with the revised terms, you may close your account.

It is advised to visit this page regularly to stay informed about the latest version of the terms.

15. Contact & Support

If you have any questions or comments about these terms, please contact us:

• Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
• Email: [email protected]

Our support team is always by your side and is committed to resolving any issue quickly and effectively.